Shipping policy

Shipping Policy

Processing & Dispatch Orders are processed and dispatched within 1–3 business days of payment being received. Orders placed on weekends or public holidays will be processed the next business day.

Delivery Options & Estimated Timeframes We ship via Australia Post to all Australian addresses.

• Australia Post Standard – $20.25 | Estimated delivery: 3–7 business days
• Australia Post Express – $24.75 | Estimated delivery: 1–3 business days

Delivery timeframes are estimates provided by Australia Post and may vary depending on your location, particularly for regional and remote areas.

Tracking All orders include tracking. You'll receive a tracking number via email once your order has been dispatched. You can track your parcel at auspost.com.au.

Delays & Lost Parcels While we do our best to dispatch promptly, we cannot be held responsible for delays caused by Australia Post or circumstances outside our control (e.g. peak periods, weather events). If your parcel appears lost or significantly delayed, please contact us at [your email] and we'll lodge an enquiry with Australia Post on your behalf.

Questions? Reach out to us — we're happy to help!